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Website & Interaction Design

ADB Plumbing & Heating

ADB Plumbing & Heating, a company dedicated to providing top-quality plumbing and heating services with a focus on safety and peace of mind for families, sought to enhance their online presence. They needed a website that would resonate with the domestic market and effectively communicate their values and services.

Our Brief

To create a website which connected with the domestic market.

Our Solution

We used a soft but professional storytelling approach.

Our Impact

We boosted enquiries by 300%.

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Download Study

Our Brief

The primary challenge was to design a website that would appeal to families, showcasing ADB Plumbing & Heating's commitment to safety and high-quality service. The website needed to be user-friendly, visually appealing, and informative to attract and engage their target audience.

Our solution

Luminous Industries approached the project with a deep understanding of ADB Plumbing & Heating’s values and target market. Through a collaborative design process, Luminous Industries developed a user-centric website that emphasized safety, reliability, and top-notch service. Key elements included:

  • User-Friendly Design: Intuitive navigation and clear calls to action to enhance user experience.
  • Visual Appeal: A clean, modern design with engaging visuals that reflect the company’s professional yet approachable nature.
  • Informative Content: Well-structured information about services, safety protocols, and customer testimonials to build trust and credibility.
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Our Impact

The new website successfully appealed to the domestic market, aligning with ADB Plumbing & Heating’s mission to provide safe and reliable services. The client was really satisfied with our design process and the final product, especially how Luminous Industries helped them to understand and speak to their target audience. The website not only enhanced their online presence but also contributed to increased customer engagement and trust.

By focusing on the unique needs of the domestic market and highlighting the core values of ADB Plumbing & Heating, Luminous Industries delivered a website that stands out and drives business growth.

I am thrilled with the new website. People have been asking me if I have one for years. Now that I do, thanks to Matt at Luminous Industries, I am busier than ever. Matt took the time to really understand that I want to work with the domestic market. I get a lot of great comments about the website and am now starting to think about expanding the business.

Andy Blackwell

ADB Plumbing & Heating LTD

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